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What should I do if I am injured in a supermarket or shop accident while shopping?

Shopping is a crucial part of our life. We do purchase in our day to day life. This is essential. Shopping accidents happen when safety regulations and procedures aren’t followed. The Health and Safety Executive outline legislation, regulations, and advice designed to keep shopping workers and shoppers safe.

If the shopping places haven’t followed these strict rules, then accidents are more likely to happen. Slips, trips and fall accidents happen almost routinely in shopping. Shoppers and staff can slip over liquid spills or freshly washed flooring, or they may trip and fall over obstacles lying in their path in the aisles. While these shopping accidents are quite common, they are not the only cause of shopping accident compensation claims. You could get injured in shopping because of the most unexpected causes. Sometimes it becomes very traumatic as it leaves long term effect.

Shopping accidents in Scotland are a very common type of public liability claim. Accidents can happen both in stores, car park and in surrounding public areas that the store is responsible for. It is their duty to provide a safe environment for customers.

Shop owners and managers have a duty of care to ensure that all customers and staff are provided with a safe environment whether they are working or shopping. They have a responsibility to carry out regular risk assessments and eliminate any potential hazards. They must have sufficient health and safety regulations in place in order to prevent accidents and injuries.

Most common shopping accidents

  • Slipping on wet floors/ spillages
  • Being hit by items falling from shelves
  • Tripping over marts and merchandise in the aisles
  • Back injury as a result of poor manual handling
  • Slip, trip or fall accidents
  • Food poisoning from unsafe or out of date food
  • Lift accidents

 Some of the most common causes of shopping Center injuries include:

  • Slips
  • Trips
  • Falling objects
  • Broken glass
  • Broken parts of products
  • Damaged grocery carts
  • Bunched, improperly positioned, or missing floor mats
  • Slippery floors from leaks and spills
  • Faulty entrance and exit doors
  • Items falling from grocery store shelves
  • Aisle obstructions from boxes, pallets, and food
  • Cracked and uneven outside pavement
  • Tainted or spoiled food
  • Uneven surface
  • Faulty products
  • Staff negligence
  • Poor maintenance

Types of injuries– As the market is a public place. Many people come there regarding their necessity. Injury can happen with anyone due to recklessness. Most people are injured in stores by slip-and-fall accidents. Older shopkeepers are particularly vulnerable to severe fall injuries. Children and adults can be cut, pinched, or scratched by poorly maintained grocery carts. Children can fall out of unsafe grocery carts, smashing head-first onto the concrete floor with disastrous results. Sometimes due to the recklessness of manager children have to bear, they got injured badly often. Some of the accidents can cause-

  • Fractured wrist or arms
  • Legs Fractured
  • Fractured hips
  • Cracked pelvis
  • Head wounds, including fractured skull, cuts, bruises
  • Concussions and other traumatic brain injuries
  • Back and spinal cord injuries

Shopping accident

Following a shopping accident, it can be difficult to determine who was responsible for that. In most cases, it is the manager of shopping who is liable providing that they did not provide a safe place to employees and customers.

Shopping accidents compensation claim-  Store owners and managers are legally bound to make sure that their premises are safe for all who use them. This includes visitors who shop at the shopping, workers who are employed to do any work associated with the shopping, whether it is at the checkout, storeroom, customer service, cleanup tasks or tending to the parking area.

According to the Act, anyone who owns or occupies commercial premises, which includes shops, stores has a legal duty of care to put measures in place so that those premises are safe for all visitors and workers. If the shopkeepers have failed in their duty of care and you are injured because of it you may be entitled to claim shopping accident compensation.

Worker safety is also covered under the Health and Safety at Work etc Act 1974, which requires employers to ensure the safety of all their workers. This goes beyond providing workers with personal protective equipment. Employers must also provide their employees with extensive training on good work practices and injury prevention.

Whether you are a visitor or an employee, if you are injured in a shopping accident that was caused because of somebody else’s action or inaction, you may be able to claim compensation for your injuries.

MUST CHECK: How Much Compensation Can I Claim For A Burn injury?

Here’s what you can do to help support your claim:

  • Get photographs of the scene of the shopping accident as well as the surroundings. Try and get shots that clearly show the cause of the accident.
  • Get photographs of your injuries.
  • Make a written report of the accident in the shop accident book.
  • Ask for the CCTV camera footage. All major shops today have CCTV cameras. One of the cameras could have captured footage of the accident.
  • Get the contact details of other shoppers who witnessed the accident and ask if they will give you a witness statement.
  • Get medical help for your injuries as soon as possible and retain all documentation related to your emergency treatment. This documentation will serve as proof that you were injured in shopping.
  • Get in touch with a personal injury solicitor to help you file your shopping compensation claim at the earliest.

You’ll be relieved to know that you can contact your personal injury solicitors to help you with your shopping compensation claim without paying any money upfront. Personal injury solicitors go out of their way to make it easy for clients to get the compensation due to them without asking for any fees upfront. You do not even have to pay for the first or any subsequent consultations.

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